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Quality Assurance
Document System
The Document System in Quality Assurance refers to the evaluation of the quality of education and services of the Faculty of Administrative Sciences, Universitas Brawijaya in academic and non-academic document systems.
Through the following page, let's get to know FIA UB's efforts in improving the quality of teaching and learning activities.
The Quality Manual (MM) of the Faculty of Administrative Sciences, Universitas Brawijaya (FIA-UB) is structured to control the management of quality higher education with international standards and comply with the regulations of the Republic of Indonesia government, the requirements of the Quality Manual System (SMM) ISO 9001:2008 and IWA 2:2007.
This MM explains the description of the relationship between the Organizational Structure of FIA-UB, quality policy, quality objectives of education implementation and FIA-UB's internal quality assurance system.
Academic Field Procedure Manual
| Document | Availability |
|---|---|
| Manual for the Implementation of Course Practicum Procedures | Download |
| Lecture Schedule Preparation Procedure Manual | Download |
| Academic Re-registration Procedure Manual | Download |
| Academic Guidance Procedure Manual | Download |
| Procedure Manual for Compilation of Undergraduate Student Study Plans | Download |
| Manual of Class Implementation Procedures and Practicum | Download |
| Procedure Manual for Practicum Examination | Download |
| Procedure Manual for Mid-Semester and End-Semester Examinations | Download |
| Procedure Manual for Entering Scores and Issuing Study Result Cards | Download |
| Procedure Manual for Evaluation of Teaching and Learning Processes | Download |
| Student Success Evaluation Procedure Manual | Download |
| Internship Procedure Manual | Download |
| Comprehensive Examination Procedure Manual | Download |
| Certificate Issuance Procedure Manual | Download |
Procedure Manual for Non-Academic Fields
| Document | Availability |
|---|---|
| Goods Coding Procedure Manual | Download |
| Vehicle Loan Procedure Manual | Download |
| Procedure Manual for Borrowing Facilities and Infrastructure | Download |
| Facility and Infrastructure Maintenance Procedure Manual | Download |
| Procedure Manual for Handling Incoming Letters | Download |
| Outgoing Mail Handling Procedure Manual | Download |
In order to create convenience for all stakeholders, the Procedure Manual is made as a procedural reference for various stakeholders, such as student affairs charts, academics, lecturers, staff, and students in making policies, submitting requests, to submitting evaluations.
Services Procedur
Services to customers are adjusted to service standards that have been standardized as guidelines in providing services.
The Faculty of Administrative Sciences, Universitas Brawijaya identifies educational services that satisfy customer needs and expectations. The Faculty of Administrative Sciences, Universitas Brawijaya and its work units identify and demonstrate their commitment to continuous improvement of education services and quality management systems.
Through the following page, let's look at and find out the various FIA UB service procedure guide documents!
- 03FIA-01.00-001 SOP for Submitting Academic Leave
- 03FIA-01.00-002 SOP for Submitting Academic Terminal
- 03FIA-01.00-003 SOP for submitting open blocking
- 03FIA-01.00-004 SOP for submitting TOEFL and TI exemptions
- 03FIA-01.00-005 SOP for the Process of Preparing and Uploading Study Program Accreditation Forms
- 03FIA-05.01-001 SOP Academic Re-Registration S1
- 03FIA-05.01-002 SOP Determination of lecturers
- 03FIA-05.01-003 Staffing SOP
- 03FIA-05.01-004 SOP for Class Activities
- 03FIA-05.01-005 SOP for Evaluation of Teaching and Learning Processes
- 03FIA-05.01-006 SOP for Verifying Exam Questions
- 03FIA-05.01-007 SOP for Verifying Exam Scores
- 03FIA-05.01-008 SOP for the Preparation of Academic Advisors
- 03FIA-05.01-009 SOP for Evaluation of Lecturers by Students
- 03FIA-05.01-010 Intermediate Semester SOP
- 03FIA-05.01-011 SOP for Implementation of Internship Socialization
- 03FIA-05.01-012 SOP Determination of internship supervisors
- 03FIA-05.01-013 SOP for Thesis Dissemination
- 03FIA-05.01-014 SOP for submitting thesis supervisor
- 03FIA-05.01-015 SOP Determination of learning outcomes and courses
- 03FIA-05.01-016 SOP for S1 Judiciary
- 03FIA-05.01-017 Legalized SOP
- 03FIA-05.00-001 SOP for Making Assignment Letters
- 03FIA-05.00-002 SOP for Making the Dean's Decree
- 03FIA-05.00-003 SOP for Making Faculty Service Letters
- 03FIA-05.00-004 SOP for Proposing Collaborative Documents
- 03FIA-05.02-001 Letters – SOP for Processing Incoming Letters
- 03FIA-05.02-002 Letters – SOP Numbering and Legalization of Outgoing Letters
- 03FIA-05.02-003 Letters – SOP for Outgoing Mail Distribution
- 03FIA-05.02-004 Letters – SOP for Distribution of Incoming Letters
- 03FIA-05.02-007 BMN – Service Vehicle Loan SOP
- 03FIA-05.02-008 BMN – Equipment Loan SOP
- 03FIA-05.02-009 BMN – SOP for Lending and Space Rental
- 03FIA-05.02-010 BMN – SOP Request for Inventory Assets
- 03FIA-05.02-011 BMN – SOP Request for Consumables
- 03FIA-05.02-018 Household – SOP for Facility Repair
- 03FIA-05.03-001 Finance – SOP Issuance of Faculty Payment Orders (SPM)
- 03FIA-05.03-002 Employment – SOP for Periodic Salary Increases
- 03FIA-05.03-003 Employment – SOP for Work Leave Management
- 03FIA-05.03-004 Employment – Pension Management SOP
- 03FIA-05.03-005 Employment – SOP for Lecturer Promotion
- 03FIA-05.03-006 Employment – SOP for Management of Study Assignments
- 03FIA-05.03-007 Employment – SOP for Management of Extended Study Assignments
- 03FIA-05.03-008 Employment – SOP for Management of Reactivation of Study Assignments
- 03FIA-05.03-009 Employment – SOP for Official Exam Management
- 03FIA-05.03-010 Personnel – SOP for Promotion of Civil Servant Promotions for Education Personnel
- 03FIA-05.03-011 Employment – SOP for Proposing Karyasatya Satya Badge Awards
- 03FIA-05.03-012 Employment – SOP for Absent Permits
- 03FIA-05.03-013 Employment – SOP for Processing and Reporting of Fingerprint Presence
- 03FIA-09.00-001 Internal Audit SOP
- 03FIA-12.12-001 Curriculum Workshop SOP
- 03FIA-12.12-002 SOP for Reviewing and Evaluation of Semester Learning Plans (RPS)
- 03FIA-12.12-003 SOP Socialization of Semester Learning Plan (RPS)
- 03FIA-12.21-001 SOP for Masters Program Online Student Registration
- 03FIA-12.21-002 SOP for Schedule of Masters Program Lectures
- 03FIA-12.21-003 SOP Submission of Masters Program Thesis Advisory Commission
- 03FIA-12.21-004 SOP for Masters Program Semester Examination
- 03FIA-12.21-005 SOP for Recording Masters Program Grades
- 03FIA-12.21-006 SOP for Implementation of Masters Program Lectures
- 03FIA-12.21-007 SOP for Magister Program Judiciary
- 03FIA-12.21-008 SOP for Masters Program Graduation Registration
- 03FIA-13.00-001 SOP for Conducting Qualification Exams
- 03FIA-13.00-002 SOP for Determining the Promoter Team
- 03FIA-13.00-003 SOP for Conducting Proposal Commission Meetings
- 03FIA-13.00-004 SOP for Proposal Evaluation Examination
- 03FIA-13.00-005 SOP for Implementation of Results Commission Meetings
- 03FIA-13.00-006 SOP for Seminar on Dissertation Research Results
- 03FIA-13.00-007 SOP for Conducting Dissertation Final Exam Feasibility Commission Sessions
- 03FIA-13.00-008 SOP for Implementation of Final Dissertation Examination
- 03FIA-13.00-009 SOP for the Implementation of the Ratification Commission Session
- 03FIA-41.00-001 SOP for Organizing Practicums in the Form of Workshops (Non credits – Compulsory)
As an effort to create a good and conducive working atmosphere for all parties in the Faculty of Administrative Sciences, Universitas Brawijaya, Work Instructions cover matters such as the rights and obligations of stakeholders so that a mutual working environment is created and able to work together to achieve the goals and vision of FIA UB in the future .
Work instruction
Services to customers are adjusted to service standards that have been standardized as guidelines in providing services.
The Faculty of Administrative Sciences, Universitas Brawijaya identifies educational services that satisfy customer needs and expectations. The Faculty of Administrative Sciences, Universitas Brawijaya and its work units identify and demonstrate their commitment to continuous improvement of education services and quality management systems.
Through the following page, let's look at and find out the various FIA UB service procedure guide documents!
Services Procedur
Services to customers are adjusted to service standards that have been standardized as guidelines in providing services.
The Faculty of Administrative Sciences, Universitas Brawijaya identifies educational services that satisfy customer needs and expectations. The Faculty of Administrative Sciences, Universitas Brawijaya and its work units identify and demonstrate their commitment to continuous improvement of education services and quality management systems.
Through the following page, let's look at and find out the various FIA UB service procedure guide documents!
- 03FIA-01.00-001 SOP for Submitting Academic Leave
- 03FIA-01.00-002 SOP for Submitting Academic Terminal
- 03FIA-01.00-003 SOP for submitting open blocking
- 03FIA-01.00-004 SOP for submitting TOEFL and TI exemptions
- 03FIA-01.00-005 SOP for the Process of Preparing and Uploading Study Program Accreditation Forms
- 03FIA-05.01-001 SOP Academic Re-Registration S1
- 03FIA-05.01-002 SOP Determination of lecturers
- 03FIA-05.01-003 Staffing SOP
- 03FIA-05.01-004 SOP for Class Activities
- 03FIA-05.01-005 SOP for Evaluation of Teaching and Learning Processes
- 03FIA-05.01-006 SOP for Verifying Exam Questions
- 03FIA-05.01-007 SOP for Verifying Exam Scores
- 03FIA-05.01-008 SOP for the Preparation of Academic Advisors
- 03FIA-05.01-009 SOP for Evaluation of Lecturers by Students
- 03FIA-05.01-010 Intermediate Semester SOP
- 03FIA-05.01-011 SOP for Implementation of Internship Socialization
- 03FIA-05.01-012 SOP Determination of internship supervisors
- 03FIA-05.01-013 SOP for Thesis Dissemination
- 03FIA-05.01-014 SOP for submitting thesis supervisor
- 03FIA-05.01-015 SOP Determination of learning outcomes and courses
- 03FIA-05.01-016 SOP for S1 Judiciary
- 03FIA-05.01-017 Legalized SOP
- 03FIA-05.00-001 SOP for Making Assignment Letters
- 03FIA-05.00-002 SOP for Making the Dean's Decree
- 03FIA-05.00-003 SOP for Making Faculty Service Letters
- 03FIA-05.00-004 SOP for Proposing Collaborative Documents
- 03FIA-05.02-001 Letters – SOP for Processing Incoming Letters
- 03FIA-05.02-002 Letters – SOP Numbering and Legalization of Outgoing Letters
- 03FIA-05.02-003 Letters – SOP for Outgoing Mail Distribution
- 03FIA-05.02-004 Letters – SOP for Distribution of Incoming Letters
- 03FIA-05.02-007 BMN – Service Vehicle Loan SOP
- 03FIA-05.02-008 BMN – Equipment Loan SOP
- 03FIA-05.02-009 BMN – SOP for Lending and Space Rental
- 03FIA-05.02-010 BMN – SOP Request for Inventory Assets
- 03FIA-05.02-011 BMN – SOP Request for Consumables
- 03FIA-05.02-018 Household – SOP for Facility Repair
- 03FIA-05.03-001 Finance – SOP Issuance of Faculty Payment Orders (SPM)
- 03FIA-05.03-002 Employment – SOP for Periodic Salary Increases
- 03FIA-05.03-003 Employment – SOP for Work Leave Management
- 03FIA-05.03-004 Employment – Pension Management SOP
- 03FIA-05.03-005 Employment – SOP for Lecturer Promotion
- 03FIA-05.03-006 Employment – SOP for Management of Study Assignments
- 03FIA-05.03-007 Employment – SOP for Management of Extended Study Assignments
- 03FIA-05.03-008 Employment – SOP for Management of Reactivation of Study Assignments
- 03FIA-05.03-009 Employment – SOP for Official Exam Management
- 03FIA-05.03-010 Personnel – SOP for Promotion of Civil Servant Promotions for Education Personnel
- 03FIA-05.03-011 Employment – SOP for Proposing Karyasatya Satya Badge Awards
- 03FIA-05.03-012 Employment – SOP for Absent Permits
- 03FIA-05.03-013 Employment – SOP for Processing and Reporting of Fingerprint Presence
- 03FIA-09.00-001 Internal Audit SOP
- 03FIA-12.12-001 Curriculum Workshop SOP
- 03FIA-12.12-002 SOP for Reviewing and Evaluation of Semester Learning Plans (RPS)
- 03FIA-12.12-003 SOP Socialization of Semester Learning Plan (RPS)
- 03FIA-12.21-001 SOP for Masters Program Online Student Registration
- 03FIA-12.21-002 SOP for Schedule of Masters Program Lectures
- 03FIA-12.21-003 SOP Submission of Masters Program Thesis Advisory Commission
- 03FIA-12.21-004 SOP for Masters Program Semester Examination
- 03FIA-12.21-005 SOP for Recording Masters Program Grades
- 03FIA-12.21-006 SOP for Implementation of Masters Program Lectures
- 03FIA-12.21-007 SOP for Magister Program Judiciary
- 03FIA-12.21-008 SOP for Masters Program Graduation Registration
- 03FIA-13.00-001 SOP for Conducting Qualification Exams
- 03FIA-13.00-002 SOP for Determining the Promoter Team
- 03FIA-13.00-003 SOP for Conducting Proposal Commission Meetings
- 03FIA-13.00-004 SOP for Proposal Evaluation Examination
- 03FIA-13.00-005 SOP for Implementation of Results Commission Meetings
- 03FIA-13.00-006 SOP for Seminar on Dissertation Research Results
- 03FIA-13.00-007 SOP for Conducting Dissertation Final Exam Feasibility Commission Sessions
- 03FIA-13.00-008 SOP for Implementation of Final Dissertation Examination
- 03FIA-13.00-009 SOP for the Implementation of the Ratification Commission Session
- 03FIA-41.00-001 SOP for Organizing Practicums in the Form of Workshops (Non credits – Compulsory)
Recording
Services to customers are adjusted to service standards that have been standardized as guidelines in providing services.
The Faculty of Administrative Sciences, Universitas Brawijaya identifies educational services that satisfy customer needs and expectations. The Faculty of Administrative Sciences, Universitas Brawijaya and its work units identify and demonstrate their commitment to continuous improvement of education services and quality management systems.
Through the following page, let's look at and find out the various FIA UB service procedure guide documents!
