Quality Assurance Document System

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Document System

The Document System in Quality Assurance refers to the evaluation of the quality of education and services of the Faculty of Administrative Sciences, Universitas Brawijaya in academic and non-academic document systems.

Through the following page, let's get to know FIA UB's efforts in improving the quality of teaching and learning activities.

The Quality Manual (MM) of the Faculty of Administrative Sciences, Universitas Brawijaya (FIA-UB) is structured to control the management of quality higher education with international standards and comply with the regulations of the Republic of Indonesia government, the requirements of the Quality Manual System (SMM) ISO 9001:2008 and IWA 2:2007.

This MM explains the description of the relationship between the Organizational Structure of FIA-UB, quality policy, quality objectives of education implementation and FIA-UB's internal quality assurance system.

Academic Field Procedure Manual

DocumentAvailability
Manual for the Implementation of Course Practicum ProceduresDownload
Lecture Schedule Preparation Procedure ManualDownload
Academic Re-registration Procedure ManualDownload
Academic Guidance Procedure ManualDownload
Procedure Manual for Compilation of Undergraduate Student Study PlansDownload
Manual of Class Implementation Procedures and PracticumDownload
Procedure Manual for Practicum ExaminationDownload
Procedure Manual for Mid-Semester and End-Semester ExaminationsDownload
Procedure Manual for Entering Scores and Issuing Study Result CardsDownload
Procedure Manual for Evaluation of Teaching and Learning ProcessesDownload
Student Success Evaluation Procedure ManualDownload
Internship Procedure ManualDownload
Comprehensive Examination Procedure ManualDownload
Certificate Issuance Procedure ManualDownload

Procedure Manual for Non-Academic Fields

DocumentAvailability
Goods Coding Procedure ManualDownload
Vehicle Loan Procedure ManualDownload
Procedure Manual for Borrowing Facilities and InfrastructureDownload
Facility and Infrastructure Maintenance Procedure ManualDownload
Procedure Manual for Handling Incoming LettersDownload
Outgoing Mail Handling Procedure ManualDownload

In order to create convenience for all stakeholders, the Procedure Manual is made as a procedural reference for various stakeholders, such as student affairs charts, academics, lecturers, staff, and students in making policies, submitting requests, to submitting evaluations. 

Services Procedur

Services to customers are adjusted to service standards that have been standardized as guidelines in providing services.

The Faculty of Administrative Sciences, Universitas Brawijaya identifies educational services that satisfy customer needs and expectations. The Faculty of Administrative Sciences, Universitas Brawijaya and its work units identify and demonstrate their commitment to continuous improvement of education services and quality management systems.

Through the following page, let's look at and find out the various FIA UB service procedure guide documents!

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As an effort to create a good and conducive working atmosphere for all parties in the Faculty of Administrative Sciences, Universitas Brawijaya, Work Instructions cover matters such as the rights and obligations of stakeholders so that a mutual working environment is created and able to work together to achieve the goals and vision of FIA UB in the future .

Work instruction

Services to customers are adjusted to service standards that have been standardized as guidelines in providing services.

The Faculty of Administrative Sciences, Universitas Brawijaya identifies educational services that satisfy customer needs and expectations. The Faculty of Administrative Sciences, Universitas Brawijaya and its work units identify and demonstrate their commitment to continuous improvement of education services and quality management systems.

Through the following page, let's look at and find out the various FIA UB service procedure guide documents!

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Services Procedur

Services to customers are adjusted to service standards that have been standardized as guidelines in providing services.

The Faculty of Administrative Sciences, Universitas Brawijaya identifies educational services that satisfy customer needs and expectations. The Faculty of Administrative Sciences, Universitas Brawijaya and its work units identify and demonstrate their commitment to continuous improvement of education services and quality management systems.

Through the following page, let's look at and find out the various FIA UB service procedure guide documents!

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Recording

Services to customers are adjusted to service standards that have been standardized as guidelines in providing services.

The Faculty of Administrative Sciences, Universitas Brawijaya identifies educational services that satisfy customer needs and expectations. The Faculty of Administrative Sciences, Universitas Brawijaya and its work units identify and demonstrate their commitment to continuous improvement of education services and quality management systems.

Through the following page, let's look at and find out the various FIA UB service procedure guide documents!

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