1. We are always responsive, open and fast in providing services,
2. Innovative – Creative and wise in solving problems,
3. Friendly, polite and polite in providing services.

The Faculty of Administrative Sciences, Universitas Brawijaya identifies educational services that satisfy customer needs and expectations. The Faculty of Administrative Sciences, Universitas Brawijaya and its work units identify and demonstrate their commitment to continuous improvement of education services and quality management systems.