As an effort to improve the FIA UB Educational Administration Undergraduate Study Program, a student satisfaction survey is needed related to Lecturer Teaching Performance, Academic Services, and Infrastructure. Student satisfaction is greatly influenced by the quality of service provided by the study program. Although temporarily impossible to achieve, efforts to improve satisfaction can be carried out with various strategies.
There are several indicators for assessing student satisfaction including:
- Lecturer teaching performance includes aspects, Mastery of Materials, Mastery of Science and Technology, as well as Behavior and Attitudes
- Academic services include aspects, requirements, procedures, implementing competencies, implementing behavior, service time, costs/tariffs, products, complaint handling and infrastructure services.
- Facilities and Infrastructure include aspects of Planning, Procurement, Utilization, Maintenance, and Removal
Therefore students are expected to fill out a satisfaction survey. The following is the link to the student satisfaction questionnaire:
Student Satisfaction Survey of Education Administration Study Program
The following are the results of the Educational Administration Study Program Student Satisfaction Survey over the past few years.
Please click on the link that corresponds to the desired implementation year.
- 2019/2020 Education Administration SKM Report (Odd)
- 2019/2020 Education Administration SKM Report (Even)
- Education Administration SKM Report 2020/2021 (Odd)
- Education Administration SKM Report 2020/2021 (Even)
- Education Administration SKM Report 2021/2022 (Odd)
- Education Administration SKM Report 2021/2022 (Even)
