Pengaruh Kualitas Layanan Terhadap Citra Perusahaan, Kepuasan Pelanggan, Kepe…

Edisi

-

ISBN/ISSN

-

Deskripsi Fisik

xiv, 203hlm;, -; 29,5cm

Judul Seri

-

No. Panggil

TES 658.812 SAN p 2016

Operations Management

Edisi

-

ISBN/ISSN

978-1-259-00799-6

Deskripsi Fisik

xxx, 911hlm,; 27,6cm

Judul Seri

-

No. Panggil

658.5 STE o 2014

The Brandpromise: How Costco, Ketel One, Make-A-Wish, Tourism Vancouver, and …

A promis is a commitment or pledge made to assure the recipient that he or she can trust that certain expectations will be fulfilled. It goes beyond a simple statement of intent to a higher ethical…

Operations Management

Edisi

8

ISBN/ISSN

0-13-201639-7

Deskripsi Fisik

xxxv, 119hlm; ILUS; 28,8 cm

Judul Seri

-

No. Panggil

658.5 HEI o 2001

Profesional Development: Planning and Design

There?s got to be more to professional development than in-service workshops. This thoughtful book paves the way to change. It shows the circumstances under which professional development has the m…

How do Public Managers Manage

Edisi

1

ISBN/ISSN

0-7879-0098-2

Deskripsi Fisik

xix; 300hlm.; -; 20cm

Judul Seri

-

No. Panggil

317 BAN h 1995

Managing Public Services - Implementing Changes

Managing in the changing context of public services

Grolier Business Library: Delivering Customer Service

It explains how to maintain reliable customer service, and gives guidance on developing positive working relationships, and on how to solve problems and initiate and evaluate changes on customers' …

Electronic Government : Strategi Pembangunan dan Pengembangan Sistem Pelayana…

Edisi

-

ISBN/ISSN

979 - 533 - 817

Deskripsi Fisik

XVI; 166hlm; ILUS; 23cm

Judul Seri

-

No. Panggil

352.3809598 IND e 2002

Pelayanan Bahan Pustaka

Edisi

-

ISBN/ISSN

979-8485-63-3

Deskripsi Fisik

i, 178hlm; -; 30cm

Judul Seri

-

No. Panggil

025.5 MAR p 1999