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Influence of System Quality, Information Quality, Service Quality on User Acceptance and Satisfaction and Its Impact on Net Benefits : Study of Information System Users Lecturer Performance Load (BKD) in Malang State University
This study aims to examine the Influence of system quality, Information quality, and service quality of the lecturer at Malang State University. This study will also investigate the effect on user satisfaction and its impact on net benefits for users of UM Information System Expenses. This study applies a modification of the information system success model from DeLone & McLean. The model in analyzed by modeling the Structural Equation Modeling (SEM) based on components or variants (component based) that are popular with Partial Least Square (PLS) using SmartPLS version 3.2.8. the result of this study are expected to be adopted as input and consideration in developing, improving, and improving the performance of the UM BKD information system. The research design used in this study is quantitative research.
20191288 | P 381. 33 WID i 2019 k.1 | Fadel Muhammad Resource Center (Ilmu Sosial) | Tersedia |
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