Texts
Quality Management: The Theory and Practice of Implementing Change
The quality management movement is a major development affecting management practice, but there have been few studies of its impact. This book describes 8 detailed company case studies, and analyses the implications of quality management theory and for the process of organisational change. This book describes recent and relevant research into quality management, contains 8 case studies of quality management in Australian and New Zealand companies, The case studies are analysed in order to make a significant contribution to: theories of management and the multiple perspective approach; theories of organisational change. The book can be used as a text on quality management courses: question are set on each uses, question are set on the theoretical concepts, a lecture's guide includes exercises on the cases. TQM is set in the context of the history of management thought. A processual approach to organisational change is developed and used. The book takes multiple-perspective approach to management. An extensive bibliography assist students to extend further into the subject.
20180851 | 658.401 DAW q 1995 k.1 | Fadel Muhammad Resource Center (Ilmu Terapan dan Teknologi) | Tersedia |
20180852 | 658.401 DAW q 1995 k.2 | Fadel Muhammad Resource Center (Ilmu Terapan dan Teknologi) | Tersedia |
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