Tujuan dari penelitian ini adalah untuk mengetahui dan menjelaskan pengaruh kuailitas layanan terhadap citra perusahaan, kepuasaan pelanggang, kepercayaan pelanggan dan loyalitas pelanggan
A promis is a commitment or pledge made to assure the recipient that he or she can trust that certain expectations will be fulfilled. It goes beyond a simple statement of intent to a higher ethical…
It explains how to maintain reliable customer service, and gives guidance on developing positive working relationships, and on how to solve problems and initiate and evaluate changes on customers' …