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PENGARUH KUALITAS SISTEM, KUALITAS INFORMASI, KUALITAS PELAYANAN TERHADAP PEN…
Tujuan penelitian ini adalah untuk mengkaji pengaruh kualitas sistem, kualitas informasi, dan kualitas pelayanan terhadap penggunaan, dalam hal ini dosen Universitas Negeri Malang (UM). Penelitian ini juga akan menguji pengaruh terhadap kepuasan pengguna serta dampaknya terhadap net benefits pada pengguna Sistem Informasi Beban Kinerja Dosen (BKD) UM. Penelitian ini menggunakan modifikasi model…
- Edisi
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- ISBN/ISSN
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- Deskripsi Fisik
- xx, 280 halaman . : ilustrasi . ; 30 cm.
- Judul Seri
- -
- No. Panggil
- TES 381.33 WID p 2019
Influence of System Quality, Information Quality, Service Quality on User Acc…
This study aims to examine the Influence of system quality, Information quality, and service quality of the lecturer at Malang State University. This study will also investigate the effect on user satisfaction and its impact on net benefits for users of UM Information System Expenses. This study applies a modification of the information system success model from DeLone & McLean. The model in a…
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- Deskripsi Fisik
- xi, 20 halaman . : ilustrasi . ; 30 cm.
- Judul Seri
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- No. Panggil
- P 381. 33 WID i 2019
PENGARUH CUSTOMER RELATIONSHIP MARKETING (CRM) DAN KUALITAS LAYANAN TERHADAP …
Penelitian ini dilatar belakangi oleh keuatan keuangan syariah di Indonesia sangat besar disebabkan 1. pendudukan muslim jumlahnya yang besar, 2.Peluang ekonomi yang bagus, terlihat dari bertumbuhnya ekonomi yang cukup tinggi (6,0%-6,5%) yang didukung oleh dasar ekonomi yangkuat, 3. angka kredit yang tinggi di Indonesia menjadi investment grade yang akan membuat minat investor melakukan investa…
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- Deskripsi Fisik
- xviii, 372 hlm. : - ; 29,5 cm.
- Judul Seri
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- No. Panggil
- DIS 658.812 KUR p 2015
PENGARUH PENGGUNAAN DAN KUALITAS LAYANAN MOBILE BANKING TERHADAP KEPUASAN DAN…
Penelitian ini dilakukan dengan latar belakang perkembangan mobile-banking di Indonesia yang sedemikian cepat. Manfaat Mobile-banking yakni memberikan keleluasan dan kepraktisan/kemudahan transaksi keuangn melalui media telephone Celluler, sehingga pengguna dapat melakukan transaksi perbankan secara online kapanpun da dimanapun. Mobile banking dapat digunakan untuk akses seluruh transaksi perb…
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- ISBN/ISSN
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- Deskripsi Fisik
- xiv, 308 halaman . : - . ; 29 cm.
- Judul Seri
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- No. Panggil
- DIS 358.812 FAR p 2012
THE RELATIONSHIP BETWEEN SERVICE QUALITY AND HAJJ'S APPLICANT : Satisfaction …
The hajj - Arabic for "pilgrimae" - is a five-day religious pilgrimage to Mecca and nearby holy sites in Saudi Arabia that all Muslims who are physicall and financially able must perform at least once in their lives.The Hajj's application process is the first series of activities to be completed by the pilgrim's tasked with the goal to attend a pilgrime. The Hajj's application is submitted dail…
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- ISBN/ISSN
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- Deskripsi Fisik
- vii, 59 halaman : - : 29 cm
- Judul Seri
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- No. Panggil
- TES 352.63 ROB t 2018
THE RELATIONSHIP BETWEEN SERVICE QUALITY AND HAJJ APPLICANT SATISFACTION: STU…
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- Deskripsi Fisik
- viii, 139 halaman ; 29 cm.
- Judul Seri
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- No. Panggil
- TES 352.63 ROB t 2017
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- Deskripsi Fisik
- viii, 139 halaman ; 29 cm.
- Judul Seri
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- No. Panggil
- TES 352.63 ROB t 2017
The Service Quality for Tourist With Disabilities in Urban Tourism in Denpasa…
The aim of the research is to identify the service quality of tourist with disabilities in urban tourism area. Research was done in Denpasar Bali using descriptive qualitative with phenomenology research approach. Focus of the research includes SERVQUAL dimension, supporting factors and limitation factors and description of strategy to increase service quality. Data collection as done through o…
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- Deskripsi Fisik
- -, 8 halaman . : - . ; 29 cm.
- Judul Seri
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- No. Panggil
- P 338.479 1 ADI s 2017
PENGARUH KUALITAS PELAYANAN PERIJINAN TERPADU TERHADAP KEPUASAN DALAM UPAYA P…
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- Deskripsi Fisik
- xiv, 152 halaman, -; 29 centimetre
- Judul Seri
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- No. Panggil
- TES 352.63 HID p 2015
- Edisi
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- ISBN/ISSN
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- Deskripsi Fisik
- xiv, 152 halaman, -; 29 centimetre
- Judul Seri
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- No. Panggil
- TES 352.63 HID p 2015
ANALYZING THE SERVICE QUALITY BASED ON THE CUSTOMER SATISFACTION OF THE PALEM…
The aim of the research is to measure the achievement of the reform in Palembang State Treasury Office with regard to the service quality based on the customer satisfaction. It focuses on the service quality at Palembang state Treasury Office, especially on budget disbursement service after the implementation of the bureaucratic reform.
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- Deskripsi Fisik
- -, 83 hlm. ; Ilus . : 30 cm.
- Judul Seri
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- No. Panggil
- TES 658.812 YUL a 2011
ANALISIS PENGARUH KUALITAS SISTEM, KUALITAS INFORMASI, KUALITAS LAYANAN DAN K…
- Edisi
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- ISBN/ISSN
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- Deskripsi Fisik
- xv, 127 hlm, ; 29 cm. + lampiran
- Judul Seri
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- No. Panggil
- TES 381.33 ARD a 2014 k.1.
- Edisi
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- ISBN/ISSN
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- Deskripsi Fisik
- xv, 127 hlm, ; 29 cm. + lampiran
- Judul Seri
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- No. Panggil
- TES 381.33 ARD a 2014 k.1.
Karya Umum 
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