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EVALUATION OF INTEGRITY ZONE DEVELOPMENT TOWARDS A CLEAN SERVING BUREAUCRATIC AREA (WBBM) IN THE NORTH KALIMANTAN PROVINCIAL GOVERNMENT

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ABSTRACT

The development of the Integrity Zone in the North Kalimantan Provincial Government has
been stated in the RPJMD 2021-2026 as the mandate of Perpes 81/2010 concerning the
Grand Design of Bureaucratic Reform, with the mission of Realizing a Clean and
Authoritative North Kalimantan Provincial Government. It has established the Work Culture
of Integritas, Komitmen, Hasanah, Loyalitas, Akuntabitas, Semangat and Motivasi (IKHLAS)
as a guideline for every employee. Dinas Penanaman Modal dan Pelayanan Terpadu Satu
Pintu (DPMPTSP) of North Kalimantan Province was appointed as the Pilot Project for the
construction of the Integrity Zone, where it launched a declaration of Integrity Zone
development in 2018, in 2020 it received the WBK predicate. Starting in 2022, it is proposed
to obtain the title of WBBM. This study aims to evaluate the Integrity Zone development
towards WBBM using qualitative methods located in the North Kalimantan Provincial
Government. Data collection techniques by means of observation, document study, and
triangulation. Data analysis through data collection and conclusion drawing. The results of
the internal evaluation have fulfilled 7 (seven) criteria towards WBBM with a Corruption
Perception Survey Score of 15.79 while the Service Quality Perception Score is 15.79, but
there are still shortcomings, namely monitoring and evaluation activities have not been
periodic, implementation of SOP and SPBE has not been maximized, Competency-Based
Employee Development has not been maximized, and the Whistle-Blowing System and
Conflict of Interest Handling have not been maximized. On the basis of the evaluation
results, recommendations can be given, namely; Commitment of all Stakeholders, Increased
human resource capacity, Use of information technology, Monitoring and Evaluation carried
out periodically, Whistle-Blowing System and Conflict of Interest Handling carried out
periodically and periodic Satisfaction Assessment Surveys.

KEYWORDS:

Bureaucratic Reform, Integrity Zone, Work Culture

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Ketersediaan

20242181

P 352,63 AZI e 2024 K1

Fadel Muhammad Resource Center (Ilmu Sosial)

Tersedia namun tidak untuk dipinjamkan - No Loan

Informasi Detail

Judul Seri

-

No. Panggil

P 352,63 AZI e 2024 K1

Penerbit

Malang : Program Magister Adminstrasi Publik Fakultas Ilmu Administasi Universitas Brawijaya., 2024

Deskripsi Fisik

-, 11 Halaman ; 29,5 cm

Bahasa

Indonesia

ISBN/ISSN

-

Klasifikasi

352,63

Tipe Isi

text

Tipe Media

-

Tipe Pembawa

-

Edisi

-

Subjek

Work Culture
Bureaucratic Reform
Integrity Zone
Jurnal / Journal

Info Detail Spesifik

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Pernyataan Tanggungjawab

Luthfi Aziz

Versi lain/terkait

Lampiran Berkas

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