Gaya APA
Faure, L, M. (1992).
Implementing Total Quality Management: Menerapkan Manajemen Mutu Terpadu .
London:
Pitman Publishing.
Gaya MLA
Faure, Lesley, Munro.
"Implementing Total Quality Management: Menerapkan Manajemen Mutu Terpadu".
London:
Pitman Publishing,
1992.
Texts.