Gaya APA

Keehley, P., Medlin, S. (1997). Benchmarking for Best Practices in the Public Sector: Achieving Performance Breakthroughs in Federal, State, and Local Agencies . California: Jossey Bass Inc..

Gaya MLA

Keehley, Patricia., Medlin, Steven. "Benchmarking for Best Practices in the Public Sector: Achieving Performance Breakthroughs in Federal, State, and Local Agencies". California: Jossey Bass Inc., 1997. Texts.