ANALYZING THE SERVICE QUALITY BASED ON THE CUSTOMER SATISFACTION OF THE PALEMBANG STATE TREASURY OFFICE

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ANALYZING THE SERVICE QUALITY BASED ON THE CUSTOMER SATISFACTION OF THE PALEMBANG STATE TREASURY OFFICE

Yulianti, Firza - Nama Orang;

The aim of the research is to measure the achievement of the reform in Palembang State Treasury Office with regard to the service quality based on the customer satisfaction. It focuses on the service quality at Palembang state Treasury Office, especially on budget disbursement service after the implementation of the bureaucratic reform.

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Fadel Muhammad Resource Center (Ilmu Terapan dan Teknologi) TES 658.812 YUL a 2011

20163681

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Judul Seri: -
No. Panggil: TES 658.812 YUL a 2011
Penerbit: Kyoto, Japan : RITSUMEIKAN ASIA PASIFIC UNIVERSITY, JAPAN., 2011
Deskripsi Fisik: -, 83 hlm. ; Ilus . : 30 cm.
Bahasa
ISBN/ISSN: -
Klasifikasi: 658.812
Tipe Isi: -
Tipe Media: -
Tipe Pembawa: -
Edisi: -
Subjek: THESIS
Customer Satisfaction
Service quality
Analyzing
State Treasury Office
Info Detail Spesifik: -
Pernyataan Tanggungjawab: -

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