Gaya APA

Rini, B, P. (2014). INOVATION OF ONE STOP SERVICE AGENCY (OSSA) OF SIDOARJO REGENCY TO IMPROVE SERVICE QUALITY BY USING SYSTEMS THINKING APPROACH . Malang: Program Magister, Fakultas Ilmu Administrasi, Universitas Brawijaya.

Gaya MLA

Rini, Berthi, Puspita. "INOVATION OF ONE STOP SERVICE AGENCY (OSSA) OF SIDOARJO REGENCY TO IMPROVE SERVICE QUALITY BY USING SYSTEMS THINKING APPROACH". Malang: Program Magister, Fakultas Ilmu Administrasi, Universitas Brawijaya, 2014. Texts.