Texts

Creating Public Value: Strategic Management In Government

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A seminal figure in the field of public management, Mark H. Moore presents his summation of fifteen years of research, observation, and teaching about what public sector executives should do to improve the performance of public enterprises. Useful for both practicing public executives and those who teach them, this book explicates some of the richest of several hundred cases used at Harvard’s Kennedy School of Government and illuminates their broader lessons for government managers. Moore addresses four questions that have long bedeviled public administration: What should citizens and their representatives expect and demand from public executives? What sources can public managers consult to learn what is valuable for them to produce? How should public managers cope with inconsistent and fickle political mandates? How can public managers find room to innovate?

Moore’s answers respond to the well-understood difficulties of managing public enterprises in modern society by recommending specific, concrete changes in the practices of individual public managers: how they envision what is valuable to produce, how they engage their political overseers, and how they deliver services and fulfill obligations to clients. Following Moore’s cases, we witness dilemmas faced by a cross-section of public managers: William Ruckelshaus and the Environmental Protection Agency; Jerome Miller and the Department of Youth Services; Miles Mahoney and the Park Plaza Redevelopment Project; David Sencer and the swine flu scare; Lee Brown and the Houston Police Department; Harry Spence and the Boston Housing Authority. Their work, together with Moore’s analysis, reveals how public managers can achieve their true goal of producing public value.

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Ketersediaan

20172092	353.007 MOO c 1996 k.2	Fadel Muhammad Resource Center (Ilmu Sosial)	Tersedia namun tidak untuk dipinjamkan - Missing
20161674	353.007 MOO c 1996 k.1	Fadel Muhammad Resource Center (Ilmu Sosial)	Tersedia namun tidak untuk dipinjamkan - Missing
20172097	353.007 MOO c 1996 k.3	Fadel Muhammad Resource Center (Ilmu Sosial)	Tersedia namun tidak untuk dipinjamkan - Missing

Informasi Detail

Judul Seri

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No. Panggil

353.007 MOO c 1996

Penerbit

USA : President and Follows of Harvard College., 1996

Deskripsi Fisik

xiii, 401 hlm.: -; 25cm.

Bahasa

ISBN/ISSN

0 - 674 - 17558 - 1

Klasifikasi

353.007

Tipe Isi

text

Tipe Media

unmediated

Tipe Pembawa

-

Edisi

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Subjek

Public Administration
Strategic Planning
Civil Services Ethics
Government Executives
Ilmu Administrasi Publik
Strategi Perencanaan
Etika Pelayanan Masyarakat
Eksekutif Pemerintah

Info Detail Spesifik

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Pernyataan Tanggungjawab

Mark H. Moore

Versi lain/terkait

Lampiran Berkas

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