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Hal. Awal Sebelumnya 101 102 103 104 105 Berikutnya Hal. Akhir
cover
Grolier Business Library: Delivering Customer Service
Komentar Bagikan
Payne, Shelia

It explains how to maintain reliable customer service, and gives guidance on developing positive working relationships, and on how to solve problems and initiate and evaluate changes on customers' behalf. Examples and case studies help to clarify. The contents cover the criteria for NVQ Levels 2 and 3 in Customer Service offering guidance on NVQ requirements and ways to collect and record evid…

Edisi
Deluxe
ISBN/ISSN
0-7172-9740-3
Deskripsi Fisik
-, 188hlm.; -; 24,3cm
Judul Seri
-
No. Panggil
658.812 PAY g 2003
cover
Qualitative Marketing Research
Komentar Bagikan
Carson, Davidgilmore, audreyPerry, ChadGronhaug, Kjell

As the importance of marketing to business grows, and as new concepts and applications of marketing emerge and evolve, so too does the need for up-to-date market intelligence. This book recognizes that the contribution which qualitative research can make to market understanding and insight is immense, and that statistical information flows are never enough but need to be compounded by market in…

Edisi
1
ISBN/ISSN
07161963650
Deskripsi Fisik
xii, 239hlm.; -; 24cm
Judul Seri
-
No. Panggil
658.83 CAR q 2001
cover
Adapt or Die: Transforming Your Supply Chain Into An Adaptive Business Network
Komentar Bagikan
Heinrich, ClausBob Betts

This book introduces the adaptive business network, a new method of business interaction that offers the ability to respond swiftly to changing market conditions, increase revenue growth, and lower overall cost. In Adapt or Die, the experts from SAP provide a thought-provoking road map to a new business world in which companies are linked together by uniform business processes and standardized …

Edisi
-
ISBN/ISSN
0 - 471 - 26543 - 8
Deskripsi Fisik
xiii, 227 hlmn; - , 23.5 cm
Judul Seri
-
No. Panggil
658.72 HEI a 2003
cover
Performance Appraisal: An Organizational Perspective
Komentar Bagikan
Murphy, Kevin R.Jeanette N. Cleveland

Edisi
-
ISBN/ISSN
0-205-12343-0
Deskripsi Fisik
xiii, 345hlm: -: 25cm
Judul Seri
-
No. Panggil
658.3125 MUR p 1991

Edisi
-
ISBN/ISSN
0-205-12343-0
Deskripsi Fisik
xiii, 345hlm: -: 25cm
Judul Seri
-
No. Panggil
658.3125 MUR p 1991
cover
Organizational Strategy Structure and Process
Komentar Bagikan
Miles, Raymond E.Charles C. Snow

Edisi
-
ISBN/ISSN
0-07-041932-9
Deskripsi Fisik
ix, 271hlm: -; 22cm
Judul Seri
-
No. Panggil
658.4 MIL o 1978

Edisi
-
ISBN/ISSN
0-07-041932-9
Deskripsi Fisik
ix, 271hlm: -; 22cm
Judul Seri
-
No. Panggil
658.4 MIL o 1978
cover
Management In Marketing Channels
Komentar Bagikan
Stern, Louis WAdel I. El AnsaryJames R. Brown

Edisi
-
ISBN/ISSN
0 - 13 - 551482 - 7
Deskripsi Fisik
xiv, 504 hlmn; - , 24.5cm
Judul Seri
-
No. Panggil
658.84 STE m 1989

Edisi
-
ISBN/ISSN
0 - 13 - 551482 - 7
Deskripsi Fisik
xiv, 504 hlmn; - , 24.5cm
Judul Seri
-
No. Panggil
658.84 STE m 1989
cover
Creative Problem Solving: Total System Intervention
Komentar Bagikan
Flood, Robert LJackson, Michael C

Creative Problem Solving * Total Systems Intervention * Robert L. Flood and Michael C. Jackson Department of Management Systems and Sciences, University of Hull, UK In the modern world organisations are faced with innumerable and multifaceted issues which cannot be captured in the minds of a few experts and solved with the aid of some super-method. It would be equally wrong to revert to a trial…

Edisi
-
ISBN/ISSN
0 - 471 - 93052 - 0
Deskripsi Fisik
x, 250 hlmn; - , 23 cm
Judul Seri
-
No. Panggil
658.4 FLO c 1993
cover
Evaluating Administrative Performance: Current Trends and Techniques
Komentar Bagikan
Zapulla, Elio

Edisi
-
ISBN/ISSN
0 - 89863 - 059 - 2
Deskripsi Fisik
xv, 443 hlm; - , 26 cm
Judul Seri
-
No. Panggil
651.3 ZAP a 1983

Edisi
-
ISBN/ISSN
0 - 89863 - 059 - 2
Deskripsi Fisik
xv, 443 hlm; - , 26 cm
Judul Seri
-
No. Panggil
651.3 ZAP a 1983
cover
Corporate Governance: Pengendalian Perusahaan
Komentar Bagikan
Sheridan, ThomasNigel Kendall

Edisi
-
ISBN/ISSN
979 - 637 - 643 - 1
Deskripsi Fisik
IX, 253 hlm; - ; 23 cm
Judul Seri
-
No. Panggil
658.4 SHE c 2002

Edisi
-
ISBN/ISSN
979 - 637 - 643 - 1
Deskripsi Fisik
IX, 253 hlm; - ; 23 cm
Judul Seri
-
No. Panggil
658.4 SHE c 2002
cover
Business Policy and Strategic Management
Komentar Bagikan
Harvey, Donald F.

Edisi
-
ISBN/ISSN
-
Deskripsi Fisik
xv, 751hlm.;
Judul Seri
-
No. Panggil
658.401 HAR b 1982

Edisi
-
ISBN/ISSN
-
Deskripsi Fisik
xv, 751hlm.;
Judul Seri
-
No. Panggil
658.401 HAR b 1982
Hal. Awal Sebelumnya 101 102 103 104 105 Berikutnya Hal. Akhir