{"id":85513,"date":"2024-06-11T15:13:21","date_gmt":"2024-06-11T08:13:21","guid":{"rendered":"https:\/\/fia.ub.ac.id\/?page_id=85513"},"modified":"2025-11-05T14:16:43","modified_gmt":"2025-11-05T07:16:43","slug":"indeks-kepuasan-masyarakat","status":"publish","type":"page","link":"https:\/\/fia.ub.ac.id\/en\/jaminan-mutu\/indeks-kepuasan-masyarakat\/","title":{"rendered":"Community Satisfaction Index"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"85513\" class=\"elementor elementor-85513\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0e21bdd elementor-section-height-min-height elementor-section-items-bottom elementor-section-boxed elementor-section-height-default\" data-id=\"0e21bdd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-20c0bc5c\" data-id=\"20c0bc5c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-65916d89 elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default\" data-id=\"65916d89\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-32ecedb\" data-id=\"32ecedb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b6bd1af elementor-widget elementor-widget-heading\" data-id=\"b6bd1af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-large\">Indeks Kepuasan Masyarakat<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-34962f79 elementor-hidden-mobile\" data-id=\"34962f79\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c45f5a7 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"7c45f5a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Bagikan ke:<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c7a640 elementor-share-buttons--view-icon elementor-share-buttons--shape-circle elementor-share-buttons--color-custom elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-share-buttons--skin-gradient elementor-grid-0 elementor-widget elementor-widget-share-buttons\" data-id=\"5c7a640\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-facebook\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_twitter\" role=\"button\" tabindex=\"0\" aria-label=\"Share on twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-twitter\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_whatsapp\" role=\"button\" tabindex=\"0\" aria-label=\"Share on whatsapp\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-whatsapp\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-569d21b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"569d21b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4318c7f2\" data-id=\"4318c7f2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eb06678 elementor-widget elementor-widget-template\" data-id=\"eb06678\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"61837\" class=\"elementor elementor-61837\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d7aba7b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d7aba7b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f4bf4bc\" data-id=\"f4bf4bc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-feadb42 elementor-nav-menu__align-start elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu\" data-id=\"feadb42\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"nav-side\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-background e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-feadb42\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-61832\"><a href=\"https:\/\/fia.ub.ac.id\/en\/jaminan-mutu\/\" class=\"elementor-item\">Tentang<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-61833\"><a href=\"https:\/\/fia.ub.ac.id\/en\/jaminan-mutu\/organisasi-penjaminan-mutu\/\" class=\"elementor-item\">Organisasi<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-61834\"><a href=\"https:\/\/fia.ub.ac.id\/en\/jaminan-mutu\/sistem-dokumen\/\" class=\"elementor-item\">Sistem Dokumen<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-61835\"><a href=\"https:\/\/fia.ub.ac.id\/en\/jaminan-mutu\/audit-internal-eksternal-mutu\/\" class=\"elementor-item\">Audit Internal dan Eksternal Mutu<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-61836\"><a href=\"https:\/\/fia.ub.ac.id\/en\/jaminan-mutu\/tinjauan-manajemen\/\" class=\"elementor-item\">Tinjauan Manajemen<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-85521\"><a href=\"https:\/\/fia.ub.ac.id\/en\/jaminan-mutu\/indeks-kepuasan-masyarakat\/\" class=\"elementor-item\">Indeks Kepuasan Masyarakat<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-feadb42\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-61832\"><a href=\"https:\/\/fia.ub.ac.id\/en\/jaminan-mutu\/\" class=\"elementor-item\" tabindex=\"-1\">Tentang<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-61833\"><a href=\"https:\/\/fia.ub.ac.id\/en\/jaminan-mutu\/organisasi-penjaminan-mutu\/\" class=\"elementor-item\" tabindex=\"-1\">Organisasi<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-61834\"><a href=\"https:\/\/fia.ub.ac.id\/en\/jaminan-mutu\/sistem-dokumen\/\" class=\"elementor-item\" tabindex=\"-1\">Sistem Dokumen<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-61835\"><a href=\"https:\/\/fia.ub.ac.id\/en\/jaminan-mutu\/audit-internal-eksternal-mutu\/\" class=\"elementor-item\" tabindex=\"-1\">Audit Internal dan Eksternal Mutu<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-61836\"><a href=\"https:\/\/fia.ub.ac.id\/en\/jaminan-mutu\/tinjauan-manajemen\/\" class=\"elementor-item\" tabindex=\"-1\">Tinjauan Manajemen<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-85521\"><a href=\"https:\/\/fia.ub.ac.id\/en\/jaminan-mutu\/indeks-kepuasan-masyarakat\/\" class=\"elementor-item\" tabindex=\"-1\">Indeks Kepuasan Masyarakat<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-7e0cd72\" data-id=\"7e0cd72\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-65f94fb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"65f94fb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1584752\" data-id=\"1584752\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5869991f elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"5869991f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Survey Kepuasan Masyarakat (SKM)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53e4b58e elementor-widget elementor-widget-text-editor\" data-id=\"53e4b58e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Survey Kepuasan Masyarakat (SKM) adalah data <span class=\"BxUVEf ILfuVd\" lang=\"id\"><span class=\"hgKElc\">dan informasi tentang tingkat kepuasaan masyarakat yang diperoleh dari hasil pengukuran secara kuantitatif dan kualitatif atas pendapat masyarakat dalam memperoleh pelayanan dengan membandingkan antara harapan dan kebutuhannya. <br \/><\/span><\/span><\/p><p><span class=\"BxUVEf ILfuVd\" lang=\"id\"><span class=\"hgKElc\">Untuk mengisi Survey Kepuasan Masyarakat, khususnya FIA, bisa diisi <a href=\"https:\/\/ikm.ub.ac.id\/\/survei\/?data=eyJpZF91bml0IjoiNzEiLCJ1bml0X2FrdGlmIjoiRmFrdWx0YXMgSWxtdSBBZG1pbmlzdHJhc2kifQ==\">di sini.<\/a><br \/><\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-548306d elementor-widget elementor-widget-spacer\" data-id=\"548306d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70b10d1 elementor-widget elementor-widget-heading\" data-id=\"70b10d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">LAPORAN SKM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e94e015 elementor-widget elementor-widget-text-editor\" data-id=\"e94e015\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\n<table id=\"tablepress-348\" class=\"tablepress tablepress-id-348 tablepress-responsive\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">No<\/th><th class=\"column-2\">Tahun<\/th><th class=\"column-3\">Triwulan<\/th><th class=\"column-4\">Dokumen<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">1<\/td><td class=\"column-2\">2025<\/td><td class=\"column-3\">Triwulan II<\/td><td class=\"column-4\"><a href=\"https:\/\/fia.ub.ac.id\/wp-content\/uploads\/2025\/11\/Laporan_SKM_TW_II_30_7_2025-FINAL-1.pdf\">View<\/a><\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">2<\/td><td class=\"column-2\">2025<\/td><td class=\"column-3\">Triwulan I<\/td><td class=\"column-4\"><a href=\"https:\/\/fia.ub.ac.id\/wp-content\/uploads\/2025\/11\/Laporan-SKM-TW-I-kompilasi-1.pdf\">View<\/a><\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">3<\/td><td class=\"column-2\">2024<\/td><td class=\"column-3\">&#8211;<br \/>\n<\/td><td class=\"column-4\"><a href=\"https:\/\/fia.ub.ac.id\/wp-content\/uploads\/2025\/06\/Laporan_SKM_UB_Tahun_2024.pdf\">View<\/a><\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">4<\/td><td class=\"column-2\">2023<\/td><td class=\"column-3\">&#8211;<\/td><td class=\"column-4\"><a href=\"https:\/\/fia.ub.ac.id\/wp-content\/uploads\/2024\/07\/2023_Laporan-SKM-UB.pdf\">View<\/a><\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">5<\/td><td class=\"column-2\">2022<\/td><td class=\"column-3\">&#8211;<\/td><td class=\"column-4\"><a href=\"https:\/\/fia.ub.ac.id\/wp-content\/uploads\/2024\/07\/2022_Laporan-SKM-UB.pdf\">View<\/a><\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">6<\/td><td class=\"column-2\">2021<\/td><td class=\"column-3\">&#8211;<\/td><td class=\"column-4\"><a href=\"https:\/\/fia.ub.ac.id\/wp-content\/uploads\/2024\/07\/Laporan-SKM-UB-2021.pdf\">View<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-348 from cache --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fddd362 elementor-widget elementor-widget-spacer\" data-id=\"fddd362\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad6c46d elementor-widget elementor-widget-heading\" data-id=\"ad6c46d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hasil Survey Kepuasan Masyarakat Tahun 2024<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1784b0c elementor-widget elementor-widget-html\" data-id=\"1784b0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class='tableauPlaceholder' id='viz1762311128004' style='position: relative'><noscript><a href='#'><img alt='Nilai IKM Fakultas Ilmu Administrasi 2024 ' src='https:&#47;&#47;public.tableau.com&#47;static&#47;images&#47;IK&#47;IKM_17339039341580&#47;Dashboard1&#47;1_rss.png' style='border: none' \/><\/a><\/noscript><object class='tableauViz'  style='display:none;'><param name='host_url' value='https%3A%2F%2Fpublic.tableau.com%2F' \/> <param name='embed_code_version' value='3' \/> <param name='site_root' value='' \/><param name='name' value='IKM_17339039341580&#47;Dashboard1' \/><param name='tabs' value='no' \/><param name='toolbar' value='yes' 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class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3310613 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3310613\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4a1c645\" data-id=\"4a1c645\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e0be807 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e0be807\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-252a2c5\" data-id=\"252a2c5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5733fde elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5733fde\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5baa5dd\" data-id=\"5baa5dd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Indeks Kepuasan Masyarakat Bagikan ke: Survey Kepuasan Masyarakat (SKM) Survey Kepuasan Masyarakat (SKM) adalah data dan informasi tentang tingkat kepuasaan masyarakat yang diperoleh dari hasil pengukuran secara kuantitatif dan kualitatif atas pendapat masyarakat dalam memperoleh pelayanan dengan membandingkan antara harapan dan kebutuhannya. Untuk mengisi Survey Kepuasan Masyarakat, khususnya FIA, bisa diisi di sini. LAPORAN SKM &#8230; <a title=\"Community Satisfaction Index\" class=\"read-more\" href=\"https:\/\/fia.ub.ac.id\/en\/jaminan-mutu\/indeks-kepuasan-masyarakat\/\" aria-label=\"Read more about Community Satisfaction Index\">Read more<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":37,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"categories":[],"tags":[],"coauthors":[425],"class_list":["post-85513","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/pages\/85513","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/comments?post=85513"}],"version-history":[{"count":10,"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/pages\/85513\/revisions"}],"predecessor-version":[{"id":95773,"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/pages\/85513\/revisions\/95773"}],"up":[{"embeddable":true,"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/pages\/37"}],"wp:attachment":[{"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/media?parent=85513"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/categories?post=85513"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/tags?post=85513"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/coauthors?post=85513"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}