{"id":81347,"date":"2023-07-31T16:59:40","date_gmt":"2023-07-31T09:59:40","guid":{"rendered":"https:\/\/fia.ub.ac.id\/?page_id=81347"},"modified":"2025-06-16T11:58:35","modified_gmt":"2025-06-16T04:58:35","slug":"ub-care","status":"publish","type":"page","link":"https:\/\/fia.ub.ac.id\/en\/layanan\/ub-care\/","title":{"rendered":"UB-Care"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"81347\" class=\"elementor elementor-81347\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f072325 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f072325\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-0e74059\" data-id=\"0e74059\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-68cf6ef elementor-widget elementor-widget-template\" data-id=\"68cf6ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"90941\" class=\"elementor elementor-90941\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d7aba7b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d7aba7b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f4bf4bc\" data-id=\"f4bf4bc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-feadb42 elementor-widget elementor-widget-nav-menu\" data-id=\"feadb42\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;dropdown&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-feadb42\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-61978\"><a href=\"https:\/\/fia.ub.ac.id\/en\/layanan\/\" class=\"elementor-item\" tabindex=\"-1\">About<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-90938\"><a href=\"https:\/\/fia.ub.ac.id\/en\/layanan\/standar-operasional-prosedur-fakultas-ilmu-administrasi\/\" class=\"elementor-item\" tabindex=\"-1\">Standard Operating Procedures<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-90939\"><a href=\"https:\/\/fia.ub.ac.id\/en\/layanan\/layanan-akademik\/\" class=\"elementor-item\" tabindex=\"-1\">Faculty Support Services<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-96727\"><a href=\"https:\/\/fia.ub.ac.id\/en\/layanan\/layanan-akademik\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Academic Services<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-91000\"><a href=\"https:\/\/fia.ub.ac.id\/en\/layanan\/unit-bimbingan-konseling-mahasiswa-bkm\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Student Guidance and Counseling Unit (BKM)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-91071\"><a href=\"https:\/\/fia.ub.ac.id\/en\/ult\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Integrated Service Unit<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-64997\"><a href=\"https:\/\/fia.ub.ac.id\/en\/layanan-sistem-informasi\/\" class=\"elementor-item\" tabindex=\"-1\">Information System Services<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-81404\"><a href=\"https:\/\/fia.ub.ac.id\/en\/layanan\/upg-ub\/\" class=\"elementor-item\" tabindex=\"-1\">University Support Services<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-91276\"><a href=\"https:\/\/fia.ub.ac.id\/en\/layanan\/upg-ub\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Gratification Control Unit of Universitas Brawijaya (UPG UB)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-91277\"><a href=\"https:\/\/fia.ub.ac.id\/en\/layanan\/silapetro\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Electronic Procurement Service Information System<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-91278\"><a href=\"https:\/\/fia.ub.ac.id\/en\/layanan\/pejabat-pengelola-informasi-dan-dokumentasi-ppid\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Information Management and Documentation Officer (PPID)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-91279\"><a href=\"https:\/\/fia.ub.ac.id\/en\/layanan\/whistlerblowing-system-universitas-brawijaya\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Whistlerblowing System Universitas Brawijaya<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-91280\"><a href=\"https:\/\/fia.ub.ac.id\/en\/layanan\/ub-care\/\" class=\"elementor-sub-item\" tabindex=\"-1\">UB-Care<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-91293\"><a href=\"https:\/\/fia.ub.ac.id\/en\/layanan\/pusat-layanan-disabilitas-pld\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Disability Service Center (PLD)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-91516\"><a href=\"https:\/\/fia.ub.ac.id\/en\/layanan\/kesehatan-keselamatan-kerja-dan-lingkungan\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Health, Safety and Environment<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-91281\"><a href=\"https:\/\/fia.ub.ac.id\/en\/layanan\/klinik-ub\/\" class=\"elementor-sub-item\" tabindex=\"-1\">UB Clinic<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-96018\"><a href=\"https:\/\/fia.ub.ac.id\/en\/layanan\/layanan-sippn\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Layanan Sistem Informasi Pelayanan Publik Nasional (SIPPN)<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-d929d75\" data-id=\"d929d75\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0c72ea4 elementor-widget elementor-widget-heading\" data-id=\"0c72ea4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">UB-Care<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db26be3 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"db26be3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify\">Quality assurance of higher education at Brawijaya University is a process that aims to establish and fulfill educational quality standards consistently and continuously. The focus is to provide satisfaction to customers and encourage continuous development (continuous improvement) in the higher education environment. In an effort to ensure that improvements and developments can be carried out quickly and continuously, and customer satisfaction is always met, feedback provided by customers is considered very valuable and must be followed up. Customer feedback is also an important tool in evaluating and early detecting system weaknesses or deviations in the implementation of the quality manual. All of this is important to achieve the expected World Class University standards.<\/p><p style=\"text-align: justify\">In connection with this, we invite Mr.\/Ms.\/Br. who feel dissatisfied with the services provided by various work units at Brawijaya University, both academic and non-academic, to submit feedback through this UB-Care service. Everyone who receives or is related to the services provided by Brawijaya University, including students, lecturers, staff, parents, and other parties involved, is expected to contribute through their feedback. With active participation from all customers, Brawijaya University will be able to continue to improve service quality, identify areas of improvement, and commit to achieving standards of excellence as a World Class University.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-791b06e elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"791b06e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/ub-care.ub.ac.id\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">UB Care<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>UB-Care Quality assurance of higher education at Brawijaya University is a process that aims to establish and fulfill educational quality standards consistently and continuously. The focus is to provide satisfaction to customers and encourage continuous development (continuous improvement) in the higher education environment. In an effort to ensure that improvements and developments can be carried out quickly and continuously,\u2026 <a title=\"UB-Care\" class=\"read-more\" href=\"https:\/\/fia.ub.ac.id\/en\/layanan\/ub-care\/\" aria-label=\"Read more about UB-Care\">Read more<\/a><\/p>","protected":false},"author":134,"featured_media":0,"parent":17,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"coauthors":[566],"class_list":["post-81347","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/pages\/81347","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/users\/134"}],"replies":[{"embeddable":true,"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/comments?post=81347"}],"version-history":[{"count":10,"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/pages\/81347\/revisions"}],"predecessor-version":[{"id":93485,"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/pages\/81347\/revisions\/93485"}],"up":[{"embeddable":true,"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/pages\/17"}],"wp:attachment":[{"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/media?parent=81347"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/categories?post=81347"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/tags?post=81347"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/fia.ub.ac.id\/en\/wp-json\/wp\/v2\/coauthors?post=81347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}