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Pengaruh IT Literacy dan Digital Capability Terhadap KInerja Bisnis UKM Di Malang Raya: Peran Mediasi Digital Business Transformation
Dalam era disrupsi saat ini, terutama adanya pandemi Covid-19 sejak tahun 2020, telah
merubah kinerja serta pola pikir sebagian pelaku UKM. Mereka yang memiliki literasi
teknologi informasi dan kapabilitas digital, serta yang mampu mentransformasikan bisnisnya
secara digital ternyata mampu bertahan, bahkan beberapa UKM mampu berkembang secara
signifikan karena bisa memanfaatkan teknologi yang menggunakan Internet of Thing (IoT).
Percepatan transformasi bisnis digital di Indonesia dipercepat sejak adanya pandemi Covid-
19, karena ketika pandemi Covid-19 terjadi di Indonesia, transformasi digital justru
berkembang dan telah mendisrupsi sektor bisnis maupun ekonomi, bahkan bisa berlanjut di
saat pasca atau setelah adanya pandemi Covid-19.
Penelitian ini bertujuan untuk menjelaskan dan menganalisis pengaruh IT Literacy
(Literasi IT) dan Digital Capability (Kapabilitas Digital) terhadap Business Performance
(Kinerja Bisnis) dengan mediasi Digital Business Transformation (Transformasi Bisnis
Digital). Metode penelitian yang digunakan adalah kuantitatif. Penelitian ini di lakukan di
Malang Raya dengan sampel penelitian adalah 330 pelaku Usaha Kecil Menengah (UKM)
dengan jens sampel Nonprobability Sampling dengan teknik quota sampling. Data dianalisis
menggunakan PLS (Partial Least Square).
Hasil penelitian memperlihatkan secara pengaruh langsung, variabel bebas Literasi IT
memberikan nilai positif dan signifikan terhadap variabel antara Transformasi Bisnis Digital,
sedangkan variabel bebas Kapabilitas Digital memberikan nilai positif dan signifikan
terhadap variabel antara Transformasi Bisnis Digital. Semua variabel bebas (Literasi IT,
Kapabilitas Digital) dan variabel antara (Transformasi Bisnis Digital) memberikan nilai
positif dan signifikan terhadap variabel terikat Kinerja Bisnis. Adapun untuk hasil efek
mediasi atau pengaruh tidak langsung, kedua variabel memiliki hasil yang berbeda. Variabel
Literasi IT terhadap Kinerja Bisnis melalui mediasi Transformasi Bisnis Digital memberikan
nilai yang positif namun pengaruh yang tidak signifikan. Sedangkan variabel Kapabilitas
Digital terhadap Kinerja Bisnis melalui mediasi Transformasi Bisnis Digital memiliki nilai
yang positif dan pengaruh yang signifikan.
In the current era of disruption, especially the Covid-19 pandemic since 2020, it has
changed the performance and mindset of some SMEs. Those who have information
technology literacy and digital capabilities, and those who are able to transform their business
digitally are able to survive, and some SMEs are even able to develop significantly because
they can take advantage of technology that uses the Internet of Thing (IoT). The acceleration
of digital business transformation in Indonesia has been accelerated since the Covid-19
pandemic, because when the Covid-19 pandemic occurred in Indonesia, digital
transformation has actually developed and has disrupted the business and economic sectors,
and even continue post-Covid-19 pandemic.
The purpose of this study is to explain and analyze the effect of IT Literacy and Digital
Capability on Business Performance by mediating Digital Business Transformation. The
research method used is quantitative. This research was conducted in Malang Raya with a
sample of 330 Small and Medium Enterprises (SMEs) with the Nonprobability Sampling
sample type using the quota sampling technique. Data were analyzed using PLS (Partial Least
Square).
The results of the study show that in a direct effect, the independent variable IT Literacy
gives a positive and significant value to the intermediate variable Digital Business
Transformation, while the independent variable Digital Capability gives a positive and
significant value to the intermediate variable Digital Business Transformation. All
independent variables (IT Literacy, Digital Capability) and intermediate variables (Digital
Business Transformation) give a positive and significant value to the dependent variable
Business Performance. As for the results of mediating effects or indirect effects, the two
variables have different results. IT Literacy on Business Performance through the mediation
of Digital Business Transformation provides a positive value but an insignificant effect.
Meanwhile, the Digital Capability on Business Performance through the mediation of Digital
Business Transformation has a positive value and significant influence.
2023135 | TES 658.45 HUT p 2023 k.1 | Fadel Muhammad Resource Center (Ilmu Sosial) | Tersedia |
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