Service Quality Measurement Though Higher Education Performance (HEDPERF) The Case od an Indonesian Public University

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Service Quality Measurement Though Higher Education Performance (HEDPERF) The Case od an Indonesian Public University

Purwanto, Yuli - Nama Orang;

the purpose of this study was to measure service quality performance based on student perception of higher education department service quality performance. the research used a higher education performance measurement scale. there were six structural factors/dimensions namely: non academic aspect, academic aspect, reputation access, program issues, and understanding. The research method used quantitative method with description approaches.

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20191318 P 378.111 PUR s 2019 k.1 Fadel Muhammad Resource Center (Ilmu Sosial) Tersedia

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Judul Seri: -
No. Panggil: P 378.111 PUR s 2019
Penerbit: Malang : Program Magister, Fakultas Ilmu Administrasi, Universitas Brawijaya., 2019
Deskripsi Fisik: -, 7 halaman . : - . ; 29 cm.
Bahasa
ISBN/ISSN: -
Klasifikasi: 378.111
Tipe Isi: text
Tipe Media: unmediated
Tipe Pembawa: -
Edisi: -
Subjek: Jurnal Tesis
Journal Tesis
Service Quality - Higher Education
Info Detail Spesifik: -
Pernyataan Tanggungjawab: Yuli Purwanto

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