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Local Government Performance Measurement Baed on Balanced Scorecard: A Study at Sanggau Regency LOcal Revenue Offices
A balanced scorecard is a tool or method for measuring the performance developed by Robert Kaplan and Norton. This method can help public organizations in controlling finances and measure the performance of the organization by using four perspectives: customer perspectives, financial perspective, internal business process perspective, as well as employee and organization capacity perspective. This research is aimed to measure the performance of descriptive qualitative approach.
20190072 | P 320.8 PUR l 2018 k.1 | Fadel Muhammad Resource Center (Ilmu Sosial) | Tersedia |
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