Texts
The Service Quality for Tourist With Disabilities in Urban Tourism in Denpasar, Bali
The aim of the research is to identify the service quality of tourist with disabilities in urban tourism area. Research was done in Denpasar Bali using descriptive qualitative with phenomenology research approach. Focus of the research includes SERVQUAL dimension, supporting factors and limitation factors and description of strategy to increase service quality. Data collection as done through observation, interviews and document reviews.
20180036 | P 338.479 1 ADI s 2017 k.1 | Fadel Muhammad Resource Center (Ilmu Sosial) | Tersedia |
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