Gaya APA

Rust, Roland T., Kanan, P.K.. (2002). E-Service: New Direction in Theory and Practice . New York: M.E.Sharpe.

Gaya Chicago

Rust, Roland T., Kanan, P.K.. E-Service: New Direction in Theory and Practice. New York: M.E.Sharpe, 2002. Texts.

Gaya MLA

Rust, Roland T., Kanan, P.K.. E-Service: New Direction in Theory and Practice. New York: M.E.Sharpe, 2002. Texts.

Gaya Turabian

Rust, Roland T., Kanan, P.K.. E-Service: New Direction in Theory and Practice. New York: M.E.Sharpe, 2002. Texts.