Gaya APA

Rust, Roland T., Kannan, PK. (2002). E-Service : New Directions in Theory and Practice (-). New York: M.E Sharpe.

Gaya Chicago

Rust, Roland T., Kannan, PK. E-Service : New Directions in Theory and Practice. - New York: M.E Sharpe, 2002. Texts.

Gaya MLA

Rust, Roland T., Kannan, PK. E-Service : New Directions in Theory and Practice. - New York: M.E Sharpe, 2002. Texts.

Gaya Turabian

Rust, Roland T., Kannan, PK. E-Service : New Directions in Theory and Practice. - New York: M.E Sharpe, 2002. Texts.