Gaya APA
Tjiptono, Fandy. (1997).
Prinsip - Prinsip Total Quality Service (TQS) (1).
Yogyakarta:
ANDI OFFSET.
Gaya Chicago
Tjiptono, Fandy.
Prinsip - Prinsip Total Quality Service (TQS).
1
Yogyakarta:
ANDI OFFSET,
1997.
Texts.
Gaya MLA
Tjiptono, Fandy.
Prinsip - Prinsip Total Quality Service (TQS).
1
Yogyakarta:
ANDI OFFSET,
1997.
Texts.
Gaya Turabian
Tjiptono, Fandy.
Prinsip - Prinsip Total Quality Service (TQS).
1
Yogyakarta:
ANDI OFFSET,
1997.
Texts.