Gaya APA

Tjiptono, Fandy, Gregorius, Chandra. (2011). Service, Quality and Satisfaction (3). Yogyakarta: ANDI OFFSET.

Gaya Chicago

Tjiptono, Fandy, Gregorius, Chandra. Service, Quality and Satisfaction. 3 Yogyakarta: ANDI OFFSET, 2011. Texts.

Gaya MLA

Tjiptono, Fandy, Gregorius, Chandra. Service, Quality and Satisfaction. 3 Yogyakarta: ANDI OFFSET, 2011. Texts.

Gaya Turabian

Tjiptono, Fandy, Gregorius, Chandra. Service, Quality and Satisfaction. 3 Yogyakarta: ANDI OFFSET, 2011. Texts.