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ANALYZING THE SERVICE QUALITY BASED ON THE CUSTOMER SATISFACTION OF THE PALEMBANG STATE TREASURY OFFICE
The aim of the research is to measure the achievement of the reform in Palembang State Treasury Office with regard to the service quality based on the customer satisfaction. It focuses on the service quality at Palembang state Treasury Office, especially on budget disbursement service after the implementation of the bureaucratic reform.
20163681 | TES 658.812 YUL a 2011 | Fadel Muhammad Resource Center (Ilmu Terapan dan Teknologi) | Tersedia namun tidak untuk dipinjamkan - Missing |
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