Gaya APA
Avriyanti, Shinta. (2014).
PENGARUH ESERVICE QUALITY DAN ERECOVERY SERVICE QUALITY TERHADAP PERCEIVED VALUE, ECUSTOMER SATISFACTION DAN ECUSTOMER LOYALTY (studi pada pelanggan online shopping di website virtual store Malang www.laptopbekasmalang.com .
Malang:
Program Magister, Fakultas Ilmu Administrasi, Universitas Brawijaya.
Gaya Chicago
Avriyanti, Shinta.
PENGARUH ESERVICE QUALITY DAN ERECOVERY SERVICE QUALITY TERHADAP PERCEIVED VALUE, ECUSTOMER SATISFACTION DAN ECUSTOMER LOYALTY (studi pada pelanggan online shopping di website virtual store Malang www.laptopbekasmalang.com.
Malang:
Program Magister, Fakultas Ilmu Administrasi, Universitas Brawijaya,
2014.
Texts.
Gaya MLA
Avriyanti, Shinta.
PENGARUH ESERVICE QUALITY DAN ERECOVERY SERVICE QUALITY TERHADAP PERCEIVED VALUE, ECUSTOMER SATISFACTION DAN ECUSTOMER LOYALTY (studi pada pelanggan online shopping di website virtual store Malang www.laptopbekasmalang.com.
Malang:
Program Magister, Fakultas Ilmu Administrasi, Universitas Brawijaya,
2014.
Texts.
Gaya Turabian
Avriyanti, Shinta.
PENGARUH ESERVICE QUALITY DAN ERECOVERY SERVICE QUALITY TERHADAP PERCEIVED VALUE, ECUSTOMER SATISFACTION DAN ECUSTOMER LOYALTY (studi pada pelanggan online shopping di website virtual store Malang www.laptopbekasmalang.com.
Malang:
Program Magister, Fakultas Ilmu Administrasi, Universitas Brawijaya,
2014.
Texts.