Gaya APA
Tjiptono, Fandy, Diana, Anastasia. (2003).
Total Quality Management (Edisi V).
Yogyakarta:
ANDI OFFSET.
Gaya Chicago
Tjiptono, Fandy, Diana, Anastasia.
Total Quality Management.
Edisi V
Yogyakarta:
ANDI OFFSET,
2003.
Texts.
Gaya MLA
Tjiptono, Fandy, Diana, Anastasia.
Total Quality Management.
Edisi V
Yogyakarta:
ANDI OFFSET,
2003.
Texts.
Gaya Turabian
Tjiptono, Fandy, Diana, Anastasia.
Total Quality Management.
Edisi V
Yogyakarta:
ANDI OFFSET,
2003.
Texts.