Gaya APA

Rahman Utami, Siti Yolanda. (2024). From Transactions to Relationships: Leveraging E-Service Quality to Secure E-Customer Trust and Loyalty . Malang: Program Magister Ilmu Administrasi Bisnis Fakultas Ilmu Administrasi Universitas Brawijaya Malang.

Gaya Chicago

Rahman Utami, Siti Yolanda. From Transactions to Relationships: Leveraging E-Service Quality to Secure E-Customer Trust and Loyalty. Malang: Program Magister Ilmu Administrasi Bisnis Fakultas Ilmu Administrasi Universitas Brawijaya Malang, 2024. Texts.

Gaya MLA

Rahman Utami, Siti Yolanda. From Transactions to Relationships: Leveraging E-Service Quality to Secure E-Customer Trust and Loyalty. Malang: Program Magister Ilmu Administrasi Bisnis Fakultas Ilmu Administrasi Universitas Brawijaya Malang, 2024. Texts.

Gaya Turabian

Rahman Utami, Siti Yolanda. From Transactions to Relationships: Leveraging E-Service Quality to Secure E-Customer Trust and Loyalty. Malang: Program Magister Ilmu Administrasi Bisnis Fakultas Ilmu Administrasi Universitas Brawijaya Malang, 2024. Texts.