ABSTRACT This research explores the interconnected relationship between e-service quality, customer trust, and loyalty in the context of Indonesian e-commerce, focusing specifically on the Sho…
ABSTRACT This research explores the interconnected relationship between e-service quality, customer trust, and loyalty in the context of Indonesian e-commerce, focusing specifically on the Sho…
ABSTRAK Tujuan penelitian ini yaitu untuk menjelaskan dan menganalisis pengaruh Anteseden e-service quality terhadap e-customer loyalty dengan e-customer satisfaction dan e-customer trust sebagai …